Refund policy

Returns
Flowers are perishable goods therefore cannot be returned or refunded, however if you are not happy with our flowers or have any complaints, please do not hesitate to contact us on thinkblooms@hotmail.com so we can look into the issue for you.

Flowers not received
If you have granted permission for the courier to leave the flowers at your door or gate and they were not received, unfortunately, we are unable to offer a refund in this case.

Exchanges
Sorry we do not offer exchange for any products.